Shipping

Buff City can ship to virtually any address in the world. Note that there are restrictions on some products depending on the time of the year. For example, we cannot ship Body Butters, Lotions Bars, and Lip Balms during the summer/warmer months because they will melt. Also, some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping option that you choose. Depending on the shipping provider, a shipping date estimate will appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Returns

Due to the nature of our products and for hygiene reasons, we are not allowed to accept returns. However, we will offer a replacement or a shop credit in certain circumstances if contacted within 15 days after receiving your order. If for any reason you are dissatisfied with your order, please contact us and we will work together to find a solution.

Your satisfaction is our top priority, so we will do what it takes to ensure your happiness with every purchase.